Able & Willing Plumbing and Utilities

                     Some of the Able Family

ABLE and WILLING PLUMBING is celebrating a special anniversary of its own this year.  This year marks 60 years in business.  Founder Gene Wuest, also known to his customers affectionately as “Geno” or “Abe”, established Able and Willing Plumbing in Chicago Heights back in 1950. His vision was simple; maintain a mix of the best people with the best products, the best equipment and the best service, creating the best value in the market.   Gene retired in 1991 and the company is now managed by his son in law, Art Martello who carries out that same vision today.  Art will tell you that much has changed in the last 6 decades, but the commitment to deliver the very best to the company’s customers has not changed and never will.

The company is a family owned company, but that doesn’t start and end with Gene or Art.  The entire staff operates like a family. All of the employees live in the same trade area that the company services. So the employees tend to encounter their customers at the local gas station or grocery store.  This is something that motivates them to always do their best.  Most of the employees have been employed at Able for a long time and have adopted the family mindset, but even the newer staff members have adopted it as well.  The entire staff embraces the vision to be the best at what they do and to provide the company’s customers with the best each day.  They all share the same vision.

Furthering the vision, Able and Willing Plumbing built their new, state-of-the-art facility at 755 Dixie Highway in Chicago Heights designed and constructed with efficiency in mind.  Their 4.6 acre facility and 12,000 square foot warehouse provide instant access to a full line of plumbing products and parts, as well as the most modern plumbing and excavating equipment available.  The office is modern and completely computerized which simplifies service to their customers.   Stock or customer data can be computer displayed with only a keystroke or mouse click.  When customers visit they always comment on how clean the office, shop and trucks are.  Cleanliness is something that customers want in their homes from a contractor and it has to start with cleanliness at the home of Able and Willing Plumbing.  The staff is no exception.  Able technicians show up at your door in a fresh uniform, clean, well groomed and prepared to tend to their job without leaving any mess for the customer. 

Able personnel are always prompt.  You never have to wait all day for service or a scheduled appointment.  One of the most irritating experiences for customers is to put their life on hold for a contractor who shows up when they feel like it.  Whether you are a customer awaiting a service call or an estimate appointment, Able and Willing Plumbing will show up on time…every time.

Over 60 years, Able and Willing Plumbing has acquired and updated an extensive fleet of service vehicles, excavation and construction equipment and tools used in the plumbing and excavating trade.  While many plumbers have to depend on rental stores, Able never has to put their customers at bay for lack of equipment or tools.  They also never have to run to the supply store like many other firms.  Their warehouse has a complete plumbing supply facility on site and their trucks are stocked with most of the common repair parts and supplies.    

In years past, plumbers would quote their services by the hour.  Today’s modern plumber must offer more.  Today, customers need to know the bottom line price of a given job.  Able and Willing Plumbing provides no nonsense flat rate pricing on nearly all their services.  Value has always been part of the Able vision.  Able and Willing Plumbing developed the Platinum Plumbing Plan, which offers their customers plumbing repairs for only $39 along with special guaranteed low pricing on replacement of Faucets, Pumps, Water Heaters, Disposers, Drain work  and more.   Their work is carried out promptly, professionally and courteously.

They also specialize in flooding problems, especially basements.  Able and Willing Plumbing carries some unique products not carried by the average plumber.  One of these is a fully accessible flood control valve called a Clean Check, which prevents basement floods.  The check valve can be removed for maintenance or servicing within a few seconds without any tools. Another interesting product is a sump pump that doesn’t require an 110v outlet or a battery.  It operates on house water pressure indefinitely, eliminating the woes of a long power failure. For more serious flood situations, the company specializes in overhead sewer conversions. More information on these products and more are available at the company’s web site, Ableandwillingplumbing.com.

Able and Willing Plumbing’s diversified customer base includes residential, commercial and municipal plumbing clients.  The company provides repair services, maintenance and replacement of plumbing systems, sewer cleaning, maintenance and installation and water main service, copper conversion, repair and installation.  Projects range from small, residential jobs such as water heater installation or clearing pipes to repair and installation of infrastructure for surrounding towns, villages and cities.  From the Main to the Drain, they definitely do it all.

Able and Willing Plumbing is well known for its outstanding reputation and proven track record for providing on-demand 24/7 emergency commercial, municipal and residential contracting services.  There are no answering machines.  No matter what time of day or night a real live person answers the phone.  Calls are answered by a very courteous and knowledgeable staff.

Able and Willing Plumbing is licensed, bonded and insured.  The company lists all of their services, plumbing tips, recommended links, helpful information, specials and more on their web site, WWW.Ableandwillingplumbing.com, and can be reached 24 hours day, seven days a week at 708-754-5151, or 708-672-6900.

Able and Willing Plumbing would like to extend a warm thank you to all of their loyal customers over the past 6 decades, and they look forward to many more decades of dedicated service.